“RTUC” was established on the 1st of July 2006 at “Gakinjiro- Albert Supply Building” which was located in Kigali’s central business district. Towards the end of year 2006, RTUC moved to a new premise which is located at ININDI HOUSE, this was due to the expansion and demand for RTUC to implement the strategic business plan which involved accommodating it’s growing number of students.
RTUC’s opening of a new Campus branch in Gisenyi, at Ex-Institute St. Fide’le Rubavu,
in January 2010 marked a step towards offering students outside Kigali programs which are currently offered in the main campus.
Both campuses have adequate lecture rooms, furnished conference halls, modernized library room, specious Restaurant and a modern equipped Kitchen at the basement of the premises. This Restaurant is purposely set for practicals for Hotel and Restaurant Management programs.
Over the years RTUC has grown steadfastly, with the institutions plans to go global, in the kind of education and exposure it gives its students. As a result, they are now a member of Institutions of Association of Hospitality and Tourism Schools in Africa, whose head office is in South Africa among other associations.
RTUC is committed to spearhead the advancement of education through quality teaching, learning, research, consultancy and service to the community by preparing graduates to meet the needs of Rwanda, the sub region and the global community, professional growth in a conducive environment that value cultural diversity and cultivates awareness of ethical issues, gender, fairness, competitiveness and social responsibility.
To become a centre of Excellence in the region for the quality of academic programs, and to be a solution provider in training professionals in the areas of Hospitality, Tourism and Business Information Technology.
FACULTIES AND DEPARTMENTS
Business Information Technology Department (BIT)
Rwanda Tourism University College (RTUC) in collaboration with Mount Kenya University (MKU) offers programs in Business Information Technology.
This is the first of its kind in Rwanda, where business is fused with IT. This is due to the fact that IT doesn’t exist alone, but is employed in industries to support business processes.
Based on this premise, there is a need for institutions of higher learning in Rwanda to provide the market with IT professionals that understand and appreciate the business aspect of any industry.
The programs in Business Information Technology enrolled its first students in January 2009. It currently has more than 100 students and it’s growing exponentially due to its high demand.
Early last year, the Ministry of Education approved the proposal to establish RTUC and accredited it, as the first in the country, to offer degree trainings in the Hospitality and Tourism domains. Within a year, RTUC has developed other programs including the Business Information Technology programs.
It offers the following programs in Business Information Technology: Bachelor of Business Information Technology (BBIT), Diploma in Business Information Technology (DBIT), and Certificate in Business Information Technology (CBIT).
These Business Information Technology programs equips students with skills and knowledge in hardware information Engineering, software information engineering, distributive information systems, artificial intelligence information systems and business organization and procedures.
The Business Information Technology programs are student centered with a strong emphasis on student participation and practical exercises. It also seeks to provide graduates with professional ethos through personal formation and tutoring.
Hotel & Restaurant Management Department
As part of the five academic departments that make up Rwanda Tourism University College (RTUC), Hotel and Restaurant Management Department has a lot to accomplish.
It has to give an overview of the international hotel and catering concepts, by letting the students know that this is a people driven industry and therefore there is need to inculcate a combination of knowledge, cognitive and technical skills.
The department is also set to provide the students with the right attitudes that will enable them to surpass the expectations of the client, and allow them to have an understanding of how the hotel industry impacts on economies and its relationship with others in the service sector.
For every employer, a trained staff is a valuable asset, so to make a person both effective and efficient in delivery of service the department will try to motive the staff by providing good working conditions and attractive incentives.
The department is committed to establish strong links with the hotels, lodges and welfare sector within and outside the country especially for practical and industrial attachments.
It has to train personnel who will work in the food and beverage departments of the hospitality industry, and those to work as banquet and events managers with a bias in functions and the events field which is a highly profitable sector of the hospitality industry.
Also training personnel who will work in the front office and housekeeping department in the hospitality organizations is part of the department’s commitments.
Acquiring international hospitality administration skills that will enable the students to rise to supervisory and management positions within their departments (co-operate or refresher courses) is among the aims.
Obtaining international pastry, bakery and management skills to be self-employed, will enable students to be introduced to effective customer care and ensure that the students exceed the customers’ expectation.
While introducing the student to leisure industry (a competitive upcoming industry) and equip them with operational and management skills. This will enable them to train on how to ensure revenue collection, profit maximization and cost control of effectively.
The students will also be introduced to the concept of effective housekeeping, floral arrangement and interior decor.
Career opportunities in the hospitality industry are many. The graduate will join the hospitality industry like international and local hotels, Restaurants, lodges, institutions, statehouse and state lodges.
Also others include Airlines hospitals, member clubs, NGO’s, outside catering organizations, banks, leisure facilities, fitness facilities and self employment.
Receptionist, reservations clerk, food &beverage control clerk, guest relations officer, customer service attendants, laundry attendants, switchboard operators, room attendants, Floor supervisors, linen jeepers, and assistant pastry chef are some of the career opportunities on the market.
The skill acquired will allow them to rise to front office managers, executive house keepers, eventually rooms’ division managers, operations managers, pastry (confectionery) managers, instructors in leisure management, human resource managers, marketing managers’ events managers and function (catering) managers.
Travel & Tourism Management Department
This is one of the departments at the Rwanda Tourism University College which offers training to students enrolled for both short courses like tour guiding and the Bachelor’s degree program. The major course taught under this department is the degree program which leads to the award of the Bachelor of Travel and Tourism Management. This program helps in training a quality work force that will fill up the existing vacuum of professionalism in the travel and tourism industry of Rwanda.
The degree course is tailored to train the undergraduates in the planning, implementation and management of travel and tourism business at the domestic and international level. It enables the students to appreciate the positive contribution of travel and tourism to the social, political and economic spheres of Rwanda and therefore the need to promote Rwanda as an international tourist destination.
The course content selected includes courses that introduce the students to hospitality and tourism, world geography and tour operations management, customer care skills, health, safety and security management skills, accounting skills and knowledge which are all very important in the management of travel and tourism business. Others include wildlife conservation and management, the use of global distribution systems like Galileo, introduction to ecotourism management principles and a course in equipment handling of travel and tourism related equipment. This content helps in training a complete and practical travel and tourism manager.
Rwanda Tourism University College (RTUC) in collaboration with Air Travel Related Studies Center in Kenya is offering a diploma in IATA/UFTAA- program.
It is the first one of its kind in Rwanda and many institutions are looking forward in achieving international standards and produce graduates capable of working anywhere in the world.
The he International Air Transport Association (IATA) is the world trade association of one of the most dynamic industries in world. With its origins dating back to 1919, IATA brings together approximately 280 airlines, including the world’s largest.
Flights by these airlines comprise more than 95% of all international scheduled air traffic.
The United Federation of Travel Agents Associations (UFTAA) and the highest and largest world body representing the travel industry. UFTAA represents 114 National Associations and additional Affiliate members in a total of 121 countries.
The travel and tourism industry employs more than 200 million individuals around the world in such diverse areas as airline ticketing, hotel administration, and religious site guiding and attraction management.
Short Course Department
Short courses department was established way back in 2006 and its aim was to train and prepare students for jobs that are based in manual or practical activities, traditionally non-academic and related to a specific trade, occupation or vocation.
It covers a wide range of subject areas and tends to be more hands on than academic qualifications might. Short courses/Vocational training has a pedagogic component as well as other types of education, but with a stronger emphasis on technical and technological aspects.
Compared to other forms of education, our courses are structured in such a way that students can create a link between the content and the methods of doing the work with a bias on practical applications of skills learned.
We have to keep in mind that the world is changing faster than we can imagine, and we all need more skills than ever before. In the future 2 out of 3 jobs will require a high level of technical skills and better qualifications as compared to the current situation whereby we have more qualified people with no hands-on experience. The good news is that we are all natural learners.
Career Advisory Center
Vision of the career center
Our vision is to set dynamic strategies that will promote the students support services and become the leading center in the region.
To promote capacity building and explore all resource persons, consultant, stake holders/employers in securing jobs and internship placement within the region and the world.