The Minister of youth and ICT, Jean Philbert Nsengimana noted that the efforts the government has already taken towards digital transformation mainly in service delivery cannot be stopped but rather accelerated.
“Rwanda is going Digital and this will never be stopped,” Nsengimana said while presiding over the Mobile application in service delivery awarding ceremony in Kigali.
The minister noted that the era where people’s perceptions and expectations are shaped and driven by technology has come, calling for more innovations and solutions that solve day to day challenges.
“And I believe that Rwanda should be at the fore front of this digital transformation,” the minister noted.
The Mobile application for service delivery organized by Rwanda governance Board-RGB saw three lucky winners bagging home cash price after their application emerged the best in ease service delivery.
The applications developers were given a task to come up with solutions that would help government agencies to fast track service delivery through the use of technology. At least five mobile apps that made it to the finals are expected to bring about public service delivery solutions.
Origène Igiraneza scooped the award of the best winning mobile app project during the Mobile App Awards Ceremony. Dubbed, ‘Ineza Digital Services Ltd’, the mobile app which uses android version, provides a room for citizens to give their feedback, complaints and suggestions, and also allows them to interact and discuss what they think is the best for them.
Igiraneza won Rwf3.75 million, a plaque and a certificate for his effort. His app will be fully developed, implemented, and used by RGB.
“We are waiting to see these solutions starting to be used in our environment,” the Minister added.
This comes at the time the government is pushing to achieve its target of service delivery improvement to 85percent by 2018 which currently stands at 72 percent.
“Going forward, we want to use technology to better our service delivery systems,” said Anastase Shyaka, Chief Executive Officer of Rwanda Governance Board.
He added, “We are going to test these products to see if they can help us improve service delivery.”
Moreover, government agencies have been asked to put more efforts in adopting use of technology to fast track the efforts to push for a paperless and cashless economy expected to be ushered in by 2020.